​After-Sales Notice

 

 

1. The doll you purchased comes with a one-year warranty period.

2. During the warranty period, you are entitled to free repair services. Material costs will be charged for damage caused by human factors.

3. Round-trip shipping costs incurred for repairs must be borne by the customer.

4. There is a risk of loss during shipping. If the customer wishes to avoid such risks, they may purchase insurance themselves or request us to insure the return shipment. If no such request is made, we will assume that you are already aware of the possible risks of transportation and are willing to bear the risk of loss of the item that may be caused by logistics.

5. For dolls purchased through unofficial channels (including but not limited to unauthorized websites, Taobao stores, physical stores, or individual resales), we reserve the right to refuse any form of warranty service.

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